Reservation and Cancellation policy:

Please know online prices may be adjusted due to your excess hair texture and length. A thorough consultation will be provided by your service provider followed with an accurate price quote. We encourage you to arrive 5 minutes earlier to your scheduled appointment to ensure a prompt service and a new guests require completing a registration form. We look forward to seeing you soon!

24 Hour Cancellation Policy: Appointments are scheduled to reserve your hair, skin and body care services. If you are unable to keep your appointment, it is important that you please call us to cancel or reschedule 24 hours in advance to allow your service provider a booking opportunity for our list of waiting customers. This would make someone on our waiting list very happy. Please know that a courtesy fee of $25 may apply on missed appointments and same day cancellations.

Late Arrival: If you are more than 15 minutes late, you may need to reschedule your appointment and missed appointment courtesy fee may apply.